At rs222, protecting your personal information is not a checkbox — it is a core part of how we operate. This Privacy Policy explains in clear terms what data we collect from members, how we use it, who we share it with, how long we keep it, and what rights you have over your own information. It applies to all users of the rs222 platform at rs222.club, including registered members, visitors, and anyone who contacts our support team.
rs222 is an online gaming platform operating at rs222.club, offering sports betting, live casino, slot games, and related promotional services to verified members. For the purposes of this Privacy Policy, rs222 acts as the data controller in respect of personal data collected through the platform.
This Privacy Policy forms part of the rs222 Terms and Conditions. By registering an account or continuing to use the rs222 platform, you confirm that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you should discontinue use of the platform and may request account closure as described in the rs222 Terms and Conditions.
For all privacy-related inquiries, you may contact the rs222 Data Protection team via the support live chat available on the platform, or by email at [email protected].
rs222 collects personal data that falls into the following categories:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number, nationality | KYC verification, age compliance, account creation |
| Contact Data | Email address, phone number, residential address | Account communications, support, notifications |
| Financial Data | Bank account details, JazzCash / EasyPaisa wallet ID, transaction history | Deposits, withdrawals, AML compliance |
| Gaming Data | Bet history, game session logs, win/loss records, bonus usage | Platform operation, responsible gaming monitoring, dispute resolution |
| Technical Data | IP address, device type, browser, operating system, session timestamps | Security, fraud prevention, platform optimisation |
| Communications Data | Live chat transcripts, email correspondence, support ticket content | Customer service, quality assurance, dispute resolution |
| Document Data | Copies of identity documents, proof of address, payment method verification | KYC, regulatory compliance, fraud prevention |
We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required by applicable law or responsible gaming obligations (for example, self-exclusion requests may involve voluntary disclosure of gaming behaviour).
rs222 collects personal data through the following methods:
rs222 uses your personal data only for defined, legitimate purposes. The primary purposes for which your data is processed are:
rs222 processes your personal data on one or more of the following legal bases, depending on the specific processing activity:
rs222 shares personal data only where necessary and only with parties bound by appropriate confidentiality and data protection obligations. Categories of recipients include:
All third parties with whom rs222 shares personal data are required by contract to maintain the confidentiality and security of that data and to use it only for the purposes for which it was shared.
rs222 retains personal data only for as long as is necessary for the purposes set out in this Policy, or as required by applicable law. The following general retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account and Identity Data | Duration of account + 5 years post-closure | AML and regulatory requirements |
| Financial Transaction Records | 7 years from transaction date | Financial record-keeping obligations |
| KYC Documents | Duration of account + 5 years post-closure | AML compliance |
| Gaming Activity Logs | Duration of account + 2 years post-closure | Dispute resolution, responsible gaming |
| Support Communications | 3 years from last interaction | Quality assurance, dispute resolution |
| Marketing Preferences | Until consent withdrawn or account closed | Consent-based processing |
| Technical / Log Data | 12 months | Security and fraud monitoring |
When your data reaches the end of its applicable retention period, rs222 will securely delete or anonymise it in accordance with industry-standard data disposal procedures.
rs222 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, disclosure, or destruction. These measures include:
As an rs222 member, you have the following rights in relation to your personal data. To exercise any of these rights, contact rs222 support via live chat or email at [email protected]. rs222 will respond to all valid requests within 30 calendar days.
The rs222 platform uses cookies and similar tracking technologies to enhance your experience, maintain session security, and gather aggregated analytics. The categories of cookies used are as follows:
You can manage non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the rs222 platform. rs222 does not use third-party advertising cookies or cross-site tracking technologies for the benefit of external advertisers.
If rs222 becomes aware that personal data has been collected from an individual under the age of 21, that data will be deleted immediately and the associated account will be permanently closed. Any funds deposited by an underage user will be returned to the originating payment method after the identity of the account holder has been confirmed.
If you believe that a minor may have accessed or registered on the rs222 platform — including through use of your account or payment credentials — please contact rs222 support immediately via live chat. For further information on responsible gaming tools available to help protect vulnerable users, please visit our Responsible Gaming page.
rs222 reserves the right to update or amend this Privacy Policy at any time. Where changes are material — for example, where we introduce a new category of data processing or change how we share data with third parties — rs222 will notify registered members in advance via a notification on the platform or to the email address registered on their account.
Your continued use of the rs222 platform following the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. The current version of this Policy is always available at rs222.club/privacy-policy. The effective date displayed at the top of this document indicates the date from which the current version applies.
Any rs222 member can request a full copy of the personal data we hold about them at any time. Submit your request via live chat and we will respond within 30 days with a complete data summary in a readable format.
Found an error in your account details? rs222 will correct inaccurate or incomplete personal data promptly upon your request. Keeping your data accurate is important for both your account security and compliance purposes.
Subject to legal retention periods required by AML regulations, you can request deletion of your personal data from rs222 systems. Verified accounts have certain data retained for up to 5 years post-closure as required by law.
Where processing is based on your consent or contract, rs222 can provide your data in a structured, machine-readable format. This gives you the freedom to take your data with you if you choose to close your account.
You can object to rs222 processing your data for marketing or profiling purposes at any time. Simply update your notification preferences in your account settings or contact support — we will action your request without delay.
rs222 has a firm no-sale policy on member data. Your personal information is never sold, rented, or traded to third-party advertisers or data brokers — full stop. Data sharing is limited strictly to the operational partners listed in this Policy.
All data in transit is protected by TLS encryption, ensuring that your personal and financial information cannot be intercepted between your device and the rs222 platform.
Mandatory identity verification via CNIC and supporting documents ensures that only real, eligible members aged 21 and above can access rs222's gaming and betting services.
All payment processing — whether through JazzCash, EasyPaisa, or bank transfer — runs through PCI DSS-compliant infrastructure. rs222 never stores full banking credentials on its own servers.
Independent security professionals conduct regular penetration tests on the rs222 platform to identify vulnerabilities before they can be exploited, keeping member data consistently protected.
rs222 is built on transparency and trust. Pakistani players from Karachi to Lahore, Islamabad to Faisalabad choose rs222 knowing their data is protected by clear, enforceable standards.
21+ Members must be 21 years of age or older. Please game responsibly.